You can reach the JerkHub.chat editorial team by email at hello@jerkhub.chat. We read every message and aim to reply within a few business days.

What we can help with

• Corrections: spotted outdated pricing, a broken link or a factual error? Tell us which page and what changed.
• Privacy requests: ask about, access or delete personal data we hold. See our privacy policy.
• Press and partnerships: media questions and business enquiries.
• Content removal or legal notices: see our legal notice.

What we cannot help with

We are an independent guide and do not operate the JerkHub chat service. We cannot see your chats, refund credits, reset passwords or unban accounts. For account, billing or technical support, use the help or contact options on the official JerkHub website. If you are unsure which page is official, start from the Start button on our home page.

Safety emergencies

If you are in immediate danger, contact your local emergency number. If someone is threatening to share private images, do not pay them. Block and report the user, keep evidence and contact local authorities. StopNCII.org offers support for intimate image abuse, and our adult video chat safety rules explain how to protect yourself.

Before you write

To get the fastest answer, include the page address, a short description of the issue and, for corrections, a link to a source. Please do not send passwords, card numbers or ID documents by email.

Reporting abuse on the service

To report a user, use the Report and Block tools inside the chat itself so the operator's moderators can review it. Our team cannot take action on individual user accounts.